Shipping Policy

Thank you for shopping with Shopping Saints! We’re committed to delivering your pet’s products safely and on time. Please read our shipping policy to understand how we handle orders and deliveries.

1. Order Processing

  • Processing Time: Orders are typically processed within [1–2 business days] after payment is received.

  • Business Days: Monday through Friday, excluding holidays.

  • Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods & Rates

We offer several shipping options at checkout:

  • Standard Shipping – Estimated delivery in [3–7 business days]

  • Expedited Shipping – Estimated delivery in [1–3 business days]

  • Local Delivery or In-Store Pickup (if applicable)

Shipping rates are calculated at checkout based on the weight of your order and destination. Orders over [insert threshold, e.g., $50] may qualify for free standard shipping within [country/region].

3. Shipping Locations

We currently ship to:

  • All U.S. states / [or your country or list of serviced countries]

  • P.O. Boxes (standard shipping only)

  • APO/FPO addresses (delivery times may vary)

We do not currently ship internationally. Please contact us if you need help arranging a special order.

4. Tracking Your Order

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this to monitor the delivery status at any time.

5. Delays & Issues

While we do our best to deliver orders on time, shipping delays may occur due to:

  • Carrier delays

  • Weather conditions

  • Incorrect shipping addresses

  • Peak holiday seasons

Please contact us if your order is delayed or missing—we’re happy to help.

6. Damaged or Lost Packages

If your order arrives damaged or appears lost in transit:

  • Contact us within [5–7 days] of delivery

  • Include your order number and photos of the damage (if applicable)

  • We’ll work with the carrier to resolve the issue or send a replacement