Privacy Policy

At Shopping Saints, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, make a purchase, or otherwise interact with us.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you:

  • Make a purchase

  • Sign up for our newsletter

  • Create an account

  • Contact us through our website or customer service

This may include:

  • Name

  • Email address

  • Shipping and billing addresses

  • Phone number

  • Payment information (processed securely through third-party payment processors)

  • Pet details (optional, for personalized service)

We also collect non-personal data such as browser type, device information, and usage data through cookies and analytics tools to improve our website performance and user experience.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders

  • Communicate with you about your purchases or account

  • Send promotional emails (only if you've opted in)

  • Improve our website, products, and customer service

  • Prevent fraud and ensure security

3. Sharing Your Information

We do not sell your personal information. We may share your information with trusted third parties only when necessary to:

  • Process payments (e.g., Stripe, PayPal)

  • Ship your orders (e.g., USPS, UPS, FedEx)

  • Provide marketing or analytics services

  • Comply with legal obligations

These partners are required to protect your information and use it only for the services they provide.

4. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences

  • Understand how you use our site

  • Improve functionality and performance

You can control cookies through your browser settings. Please note that disabling cookies may affect site functionality.

5. Your Rights and Choices

You have the right to:

  • Access or update your personal information

  • Opt out of marketing emails at any time

  • Request that we delete your information (subject to legal obligations)

To exercise any of these rights, please contact us 

6. Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the Internet is 100% secure.

7. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the effective date.